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A: To make your listing accessible to the public on Hit Talk, follow these steps:
Check out this tutorial explaining the key benefits to your network listing page.
1. Log in to Your Account: Open our website and log in using your credentials.
2. Navigate to Your Listings: Click on the 'My Account' section at the top right corner and then select 'My Listings' from the dropdown menu.
3. Select the Listing: Choose the listing you want to make public by toggling the 'Go Live' switch.
Completing these steps will make your listing visible on Hit Talk's platform, allowing potential clients to find and contact your studio through our extensive coast-to-coast network. This will increase your reach and improve your chances of attracting more business. If you encounter any issues, our support team can assist you.
A: Yes! When clients dial your network extension from our toll-free number 1-833-HIT-TALK, the call will be directed to your phone through Hit Talk's call forwarding system.
Check out this video tutorial explaining how our network extensions work.
Your network extension is located on the listing edit page, it is 4 digits and can be dialed at any time when callers reach our toll-free number.
How It Works:
📞 Calls to your network extension can be routed to up to 4 team members in one of two ways:
1️⃣ Ring in a Specific Order – Calls will be forwarded in the sequence you set, making it ideal to prioritize team members based on who typically answers first.
2️⃣ Ring All at Once – Every connected phone will ring simultaneously, so whoever is available can answer immediately.
Add Up to 4 team members to help field calls to your network extension.
Edit team member's operating hours so calls only go to their lines at specified times. Change all team members' information at any time to keep their profiles up to date.
Why Use This Feature?
✅ Never Miss an Important Call – Stay connected no matter where you are. ✅ Seamless Client Communication – Ensure your clients can reach you or your team effortlessly. ✅ Efficient Scheduling – Easily handle booking requests at our nationwide studio facilities.
Hit Talk is committed to supporting your professional growth by keeping you connected, available, and in control of your communication! 🚀
A: To delete a listing saved in your account on Hit Talk, follow these steps:
1. Log In: Start by logging into your Hit Talk account using your credentials.
2. Navigate to Listings: Once logged in, go to the "My Listings" section found in your account dashboard.
3. Select Listing: Identify the specific listing you wish to delete. Click the 'X' in the top right corner of the listing card to delete it.
Please note that once a listing is deleted, it cannot be recovered. If you encounter any issues or need further assistance, our customer support team is readily available.
A: At Hit Talk, we strive to provide accurate and up-to-date listings of all the studios and service providers in our extensive nationwide network. If you notice that your business or services are already listed but need to claim and edit the information, please follow these simple steps:
1. Visit the Hit Talk Website: Visit our homepage to get started on your search.
2. Search Your Business: Search our current listings by choosing the state or city where you want to book services on our homepage.
Click a state on our homepage map to search for service providers.
Choose a location from our most popular cities to search for service providers.
3. Claim Your Listing: Once you find your listing, you will see an option to 'Claim It.' Click this to go to our listing claim page.
Here is an example of a page of listings in our network highlighting the option to claim a studio.
4. Verification Process: To ensure security, you’ll need to undergo a verification process. You must check the box that certifies you as the owner of the business listed. Once you click the 'Claim My Business' button your listing will be added to your 'My Listings' page in your account.
Note: To claim a listing in our network you must have an account and be logged in.
Your claimed listing will appear in your account under your 'My Listings' page.
5. Edit Your Information: You can immediately start editing images, business information, and staff members by clicking the 'Manage Listing' button.
Clicking the 'Manage Listing' button leads you to the listing edit page.
You can change information about your business or service at any time and the results will reflect on the listing in our network.
Once you claim a listing it won't be available to be claimed by anyone else.
By claiming your listing, you can ensure that prospective clients see the most accurate and updated information about your services. For further assistance, feel free to contact our support team at support@hittalk.com. We’re here to help you make the most out of your presence on the largest coast-to-coast studio service provider network in the USA.
A: A TextTag on Hit Talk is like a handle on X (formerly Twitter) or Instagram, but instead of directing messages over the internet, it allows private and discreet texting between members of our network.
📲 How It Works: Simply text our toll-free number, 1-833-HIT-TALK, and include the recipient’s @TextTag at the start of your message. Your text will go directly to them—no internet required!
🔒 Why Use TextTags?
Private & Secure – Messages go straight to the intended recipient.
Reliable – Works even without an internet connection.
Great for Service Providers – Businesses can link up to 4 team members to their TextTag, ensuring they never miss a message from clients.
Supports Emojis & Links – Express yourself fully with fun and functional messaging!
Here is a video showing an example of how our text messaging system works using TextTags.
TextTags are the foundation of seamless communication on Hit Talk—connecting artists, service providers, and industry professionals in a way that's fast, direct, and off the grid 🚀. Choose the TextTag you want today before another member does!
A: A TEXTWORD is a powerful marketing tool on Hit Talk that allows people to join your text list simply by texting your unique word or phrase to our toll-free number 1-833-HIT-TALK 📲.
How it Works:
Choose a TEXTWORD that represents your brand, business, or campaign.
When someone texts that word to 1-833-HIT-TALK, they’re subscribed to your text list.
You can now send mass text messages directly to your list anytime!
Perfect For:
🔹 Announcing new music releases 🎵 🔹 Promoting upcoming shows & events 🎤 🔹 Updating clients on operating hours 🕒 🔹 Sending exclusive coupons & specials 💰 🔹 Engaging with clients, fans & supporters 🚀
Why Use TEXTWORDS?
✅ Direct & Instant – Text messages have a 98% open rate, compared to emails at just 20%! ✅ Highly Engaging – Reach your audience where they’re most active—their phones. ✅ Subscriber Insights – Get detailed data on your subscribers to fine-tune your marketing (available upon request). ✅ Easy Opt-Out – Subscribers can unsubscribe anytime for full control over their preferences.
A TEXTWORD is your direct line to your audience, making it easier than ever to keep them engaged and informed! 📢🔥
A: Yes, you can transfer calls to another service provider within the Hit Talk network.
Transfer Codes are located on your listing edit page.
Here's how:
1. Blind Live Call Transfer
A Blind Transfer connects the caller to the specified destination immediately, without prior consultation.
Steps:
1. Initiate Transfer:
During an active call, press ## (double pound) to start the transfer process.
2. Enter Transfer Code:
After hearing the transfer prompt, dial the 4-digit extension of the desired recipient.
3. Complete Transfer:
You'll hear "Transfer complete, you may hang up." End the call to connect the caller to the recipient.
Tip: To cancel the transfer and return to the original call, press * (star).
Important: If transferring directly to a forwarding phone number that doesn't answer, the call returns to you unless intercepted by voicemail or an automated system.
2. Attended Live Call Transfer
An Attended Transfer lets you speak with the recipient before completing the transfer.
Steps:
1. Initiate Transfer:
During the call, press ## to begin the transfer.
2. Enter Transfer Code:
After the prompt, dial the 4-digit extension of the intended recipient.
3. Consult Recipient:
Wait for the recipient to answer. Discuss the call details.
4. Complete Transfer:
After consulting, hang up to connect the caller to the recipient.
Tip: To cancel the transfer and return to the original call, press *.
Important: If the recipient doesn't answer and there's no voicemail, the call returns to you.
By following these steps, you can efficiently transfer calls within the Hit Talk network, ensuring seamless communication.
A: Adding services to your listing on Hit Talk is a straightforward process designed to help you maximize bookings and visibility. Here's how you can do it:
1. Log In: Start by logging into your Hit Talk account. If you don't have an account yet, you'll need to register first.
2. Navigate to My Listings: Once logged in, go to your 'My Listings' page by clicking on your username or profile icon in the top-right corner of the homepage.
3. Edit Listings: On your My Listing page, look for an option labeled 'Manage Listing' and click on it.
4. Add New Service: You'll see an option to 'Add New Service' on the listing edit page under the Service Rates header.
Fill out all the information to add a new service to your account. Please note that all services added will need to be added to our master schedule so they can be booked by clients, this can take up to 24 hours.
5. Fill in Details: Complete the form with accurate details about the service, including the service name, description, duration, price, and any other relevant information. Be specific to attract the right clients.
6. Save: Make sure to click the save button at the bottom of the listing edit page to make sure your changes take effect.
By following these steps, you'll be able to effectively manage and update your service offerings, ensuring that prospective clients have all the information they need to book you for their projects. If you encounter any issues, our customer support team is always here to help.
A: To add images to your network listing on Hit Talk, follow these steps:
1. Log in to Your Account: Visit the Hit Talk website and log in using your credentials.
2. Access Your Listing: Go to your profile and navigate to the 'My Listings' section.
3. Edit Listing: Select the listing you want to update and click the 'Edit' button.
4. Upload Images: Click on the 'Upload' button to select images from your device. Ensure the images are high-quality and relevant to your studio services.
Select the images you want to add to your listing, to remove any image just upload a transparent image in its place or replace the image with another.
5. Save Changes: Once the images are uploaded, click 'Save' to update your listing.
By following these steps, you can showcase your studio services with compelling visuals, helping to attract more clients on Hit Talk, the largest coast-to-coast studio service provider network in the USA.
A: Yes, at Hit Talk, we understand the importance of tracking your studio bookings to better manage your time and resources.
The x-axis (horizontal) represents the number of bookings, and the y-axis (vertical) shows the services booked so far. Please note that if no services have been booked yet, the graph will not present any information.
The x-axis (the side) shows the number of bookings, and the y-axis (the bottom) displays the services booked so far. Please note that if no services have been booked yet, the graph will not display any information.
Once you log in to your account, you can easily access your booking stats. This feature provides a comprehensive overview of your booking history, including dates, times, and studio locations. This straightforward interface is designed to help artists, producers, and other music professionals stay organized and make informed decisions. Whether you’re managing multiple sessions across our extensive coast-to-coast network or just looking to review your past bookings, Hit Talk's user-friendly dashboard ensures you have all the information you need right at your fingertips.
A: To edit the operating hours for your studio’s network listing on Hit Talk, follow these easy steps:
1. Log in to your Hit Talk account.
2. Navigate to the "My Listings" section from your dashboard.
3. Select the specific studio listing you wish to update.
4. Locate the "Operating Hours" header within the listing details.
Please note that your operating hours will be used as your phone and booking hours so select the times you're available. If you have a team you can set a separate schedule for each member of your staff.
5. Edit the hours as needed and click "Save" to update.
Accurate operating hours help clients find the right time to connect with the largest coast-to-coast studio service provider network in the USA. If you have any issues, our support team is available to assist you.
A: At Hit Talk, we prioritize ensuring our clients have timely access to all essential records and recordings.
Click the 'Request Entire Call History' button to launch the call request module.
Request your call history with or without the corresponding call recordings.
Your call history will show the phone numbers that called your extension, the duration of the call, when the call was made, and the final result of the call within your account.
Once you submit a request to view calls made to your extension and to listen to call recordings, our team works diligently to process your request. Typically, it takes up to 48 hours for us to compile and deliver the logs along with the corresponding audio files to you. Your audio files of the call recordings.will be sent to the email we have on file.
We understand the importance of these records for your operations and strive to provide them as swiftly as possible. If you encounter any delays or have additional questions, please do not hesitate to contact our support team for assistance.
A: At Hit Talk, the QR code on your listing's edit page is a convenient and efficient tool designed to streamline access to your studio's information. When scanned, this QR code directs users to your studio's listing on Hit Talk, eliminating the need for manual searches. This can be particularly beneficial during networking events, marketing campaigns, or while sharing your studio’s details with potential clients. By leveraging this QR code, you enhance the discoverability of your services within the largest coast-to-coast studio service provider network in the USA.
Once the QR code has been generated, you'll find it on your listing's edit page. You can copy and paste it or download it for future use.
Example of a QR code we will supply you to help direct traffic to your listing in our network.
You can also, at request, receive a PDF displaying the location where your traffic is coming from to help you concentrate your marketing efforts to a target audience.
A: At Hit Talk, we're dedicated to providing seamless and efficient service delivery as the largest coast-to-coast studio service provider network in the USA.
Locate the audio upload option under the 'Phone Settings'. Browse your files on your device and upload the audio file you'd like to use for your custom audio greeting. Preview the audio that you upload to make sure it is correct.
It generally takes up to 24 hours for your custom audio greeting to be uploaded to your Hit Talk network extension. Your greeting can be used to announce updates, special promotions, or any important information you’d like callers to hear before connecting with you. This feature ensures that your clients or customers receive key details right when they call.
A: You can add up to 4 team members to your Hit Talk listing to help field calls, texts, and bookings.
You can add up to 4 members to help with phone calls, text messages, and bookings associated with your listing.
Edit each of your member's schedules, roles in your business, contact information, and ring position.
Each team member can have a separate schedule assigned to them, allowing for efficient client communication and coverage. All team members will receive notifications about incoming calls, text messages, and bookings, ensuring that no important inquiries are missed.
A: Hit Talk ensures that every sale made on our platform supports both service providers and the growth of our network. Here’s how each transaction is broken down:
Revenue Sharing Breakdown: For each sale, the distribution is as follows:
80% goes directly to the service provider.
15% is credited back to the purchaser through our loyalty program, Hit Points (HP).
2.9% + $0.30 is deducted by our payment processor, Square.
The remaining amount is used for operational costs to enhance and expand the Hit Talk network.
Examples for Clarity:
Example 1: $100 Service Cost
Service provider earns $80
Purchaser receives $15 in HP
Square processing fee: $3.20
Operational costs: $1.80
Example 2: $200 Service Cost
Service provider earns $160
Purchaser receives $30 in HP
Square processing fee: $5.80
Operational costs: $4.20
Example 3: $50 Service Cost
Service provider earns $40
Purchaser receives $7.50 in HP
Square processing fee: $1.75
Operational costs: $0.75
Why This Works for Everyone: ✅ Service Providers Benefit – They receive the majority of each sale (80%), ensuring fair compensation for their services.
✅ Loyal Customers – The Hit Points system rewards clients, encouraging repeat business and fostering loyalty.
✅ Network Growth – A small percentage is reinvested into improving the Hit Talk platform, expanding opportunities for service providers and clients alike.
✅ Seamless Transactions – Square ensures secure and reliable payment processing.
This breakdown ensures that Hit Talk remains a sustainable and beneficial platform for everyone involved! 🚀