Frequently asked questions

A: Yes, when you upload files to Hit Talk, they will generally be accessible to the public, as we aim to foster a creative, open community. https://youtu.be/dlbYS_xXKZE This video explains how you can add files to our file-sharing system known as SoundShare. Here's how it works: 1. Publicly Accessible Files: Any files that you upload will be viewable and downloadable by visitors to the site. This helps share your work and makes it easier for others to discover your content. 2. Private Folders for Subscribers: While most files are public, you also have the option to create private folders. These folders are only accessible to subscribers who have subscribed to your work, ensuring that certain content can be shared exclusively with your dedicated audience. 3. Membership Requirement: To upload any files to the platform, you must be a member of our network. This ensures that only verified members can contribute to the community and maintain the security of all uploaded content. By uploading to Hit Talk, you're sharing your creative work with a wider audience while also maintaining the option for exclusive content for your subscribers.

A: Hit Talk supports a wide range of file types, making it easy to upload and share various forms of creative work. Here's a breakdown of the supported file formats: 1. Archive Files: • RAR • TAR • GZIP/GZ 2. Document Files: • TXT • CSV • XLSM • PPSX • PPS • XPS • PPT/PPTX (up to 100MB) • DWG • PSD • SKP • SKETCH • AI • DXF • GPX • EXE • XYZ 3. Font Files: • TTF (TrueType Font) • OTF (OpenType Font) • WOFF (Web Open Font Format) • WOFF2 4. Video Files: • AVI • MPEG • MPG • MPE • MP4 • MKV • WEBM • MOV • OGV • VOB • M4V • 3GP • DIVX • XVID • MXF • WMV (up to 500MB) 5. Music Files: • WAV • FLAC • M4A (Apple Lossless) • MP3 Whether you're uploading music, video, design files, or documents, you can easily share and collaborate with others using Hit Talk’s supported file types. Just be sure to stay within the specified file size limits to ensure smooth uploads!

A: Yes, Hit Talk has strict guidelines when it comes to the content that can be uploaded to our network. We are committed to maintaining a professional and respectful environment for all of our users. As such, any files that promote or contain: • Pornographic content • Violent or harmful material • Offensive or rude behavior Uploading any content containing any of the aforementioned violations will result in the immediate suspension or termination of your access to our network. We reserve the right to block users who violate these guidelines from the entire platform. Please exercise discretion and respect for others when uploading files. Our goal is to foster a creative, positive, and safe space for all members to collaborate and thrive. If you have any questions or concerns about what is acceptable to upload, please feel free to reach out to our support team for clarification.

A: Uploading files to Hit Talk is a simple process, and we're here to guide you through it step by step: https://www.youtube.com/watch?v=mBH7jhSsMoc This video explains how to upload your files to our file-sharing system known as SoundShare. 1. Go to the SoundShare Page: Start by visiting the SoundShare page on the Hit Talk platform. 2. Log in: Log in using the email address associated with your Hit Talk account. If you don’t have an account yet, make sure to register first. 3. Navigate to the Folder: Once logged in, go to the specific folder where you’d like to upload your file. This could be a personal folder or a public/shared one, depending on your preferences. 4. Click the +File Button: In the chosen folder, look for the +File button and click on it to initiate the upload process. 5. Select File(s) from Your Computer: A file browser will pop up. From here, select the file(s) you want to upload from your computer. You can choose multiple files if necessary. 6. Click Open: After selecting the file(s), click Open to begin the upload. Your file(s) will be processed and made available within the chosen folder. Once uploaded, your file will be accessible according to the folder's privacy settings. Please ensure that the files you upload adhere to our community guidelines. If you have any issues or need assistance, feel free to reach out to our support team.

A: Yes, there are specific size limitations for different types of files that you can upload to Hit Talk. Here's a breakdown of the size limits for various file types: 1. Images • Supported File Types: JPG, PNG, GIF, JPEG, JPE, JFIF, BMP, HEIC, HEIF, TIFF, TIF, WEBP, JPEG 2000, RAW • Size Limits: • Maximum file size: 25MB • For GIFs: 15MB Note: Animated WEBP images are not supported and will convert to static images. Also, certain file formats under JPEG 2000 and RAW are supported, but ensure you are using the correct file extensions like .jp2, .arw, or .nef. 2. Videos • Supported File Types: AVI, MPEG, MP4, MKV, WebM, MOV, OGV, VOB, M4V, 3GP, DivX, XVID, MXF, WMV, and more. • Size Limits: Maximum file size: 1000MB • Recommended resolution: 1920 x 1080px for best performance. 3. Audio • Supported File Types: MP3, WAV, FLAC, M4A, WMA, AAC, AIF, AIFF • Size Limits: Maximum file size: 50MB • Allowed channels: 1 (mono) or 2 (stereo) 4. Fonts • Supported File Types: TTF, OTF, WOFF2, WOFF • Size Limits: No file size limit. 5. Vector Art • Supported File Types: SVG • Size Limits: Maximum file size: 250KB 6. Icons • Supported File Types: ICO • Size Limits: Maximum file size: 25MB 7. Archives • Supported File Types: ZIP, RAR, TAR, TAR.GZ, GZ, GZIP, JAR, 7Z, FGZ, WEBARCHIVE • Size Limits: Maximum file size: 1000MB 8. Documents • Supported File Types: DOC, DOCX, XLS, XLSX, PPT, PPTX, PDF, TXT, RTF, and many others • Size Limits: Maximum file size: 1000MB Important Note: For documents, please ensure they are not password-protected, as this will prevent them from being uploaded. By adhering to these size limitations, you can ensure that your files are uploaded smoothly and within the platform's guidelines.

A: When you mark a folder or file as a favorite, you're essentially bookmarking it for easy access and quick reference. This feature is incredibly helpful for members who want to keep track of important files or folders that they frequently need or want to revisit. https://www.youtube.com/watch?v=RdUjhRBKFJc This video explains how users can save their favorite files and folders to access them easily. Here's how it works: • Private Favorites: Your favorites are private, meaning only you can view the folders and files that you mark. This ensures that your preferences are kept personal and secure. • Easy Access: To view your favorites, simply go to the My Files section from your login menu and select the My Favorites tab. Here, you'll find all the files and folders you've marked as favorites, making it convenient to access them at any time. This feature helps you stay organized and makes it easier to manage files that are essential to your work or creative process.

A: If you need to delete a file or folder that you’ve uploaded to the SoundShare app, don’t worry – it’s easy! https://www.youtube.com/watch?v=jH6fiu9OA34 This video explains how to delete files that were uploaded to our file-sharing system known as SoundShare. Here’s a step-by-step guide to help you through the process: 1. Log In: Go to the SoundShare app and log in using the email address associated with your Hit Talk account. 2. Find the File or Folder: Navigate to the file or folder you want to delete. 3. Show More Options: Click the Show More icon (usually represented by three dots) next to the file or folder. 4. Delete: From the options menu, click Delete. 5. Confirm: A prompt will appear asking you to confirm the deletion. Click Delete again to confirm. Once you've confirmed, the file or folder will be permanently removed from the system. Keep in mind that this action cannot be undone, so make sure you're certain before deleting!

A: Yes, you can set specific permissions for each folder you create in the SoundShare app! This feature gives you the flexibility to control who can access, view, upload, or manage the files in your folders. You can even restrict access to certain folders for particular groups or members. Levels of Access Permissions When you set permissions, you can choose from three levels of access: 1. View: Allows users to open, view, and download files in the folder, but they cannot upload or manage the contents. 2. Upload: Users can upload new files to the folder, as well as view and download existing files. 3. Manage: Grants full control over the folder. This level lets users add new files, manage the folder, and set permissions for others to access the folder. Important Note: Permissions are applied at the root folder level and automatically extend to all subfolders. So, when you adjust permissions for a main folder, those same permissions will apply to any files and folders under it. https://www.youtube.com/watch?v=w2swgkg6Tr0 This video explains how to add permissions to folders and files that are added to our file-sharing system known as SoundShare. How to Manage Permissions 1. Go to the SoundShare page and log in. 2. Click the Show More icon next to the folder you want to adjust permissions for. 3. Click on Permissions from the drop-down menu. 4. Remove unwanted default groups (if applicable). 5. Search for the member, group, or plan you'd like to assign permissions to. 6. Choose the desired permission level (View, Upload, Manage) from the drop-down next to their name. 7. Click Save to apply the changes. By following these steps, you can manage who gets access to your folders and what they can do with the files inside.

A: Moving files or folders in SoundShare is a simple process. https://www.youtube.com/watch?v=M3VMHUQjnAA This video explains how to move files within our file-sharing system known as SoundShare. Here's how to do it: 1. Go to the SoundShare page and log in using the email address associated with your Hit Talk account. 2. Click the Show More icon next to the file or folder you want to move. 3. Select Move from the options that appear. 4. Navigate to the destination folder where you want to move the file or folder. 5. Once you’ve located the correct folder, click Move Here to finalize the process. By following these steps, you can easily organize your files and folders within the SoundShare app, ensuring everything is in the right place.

A: Go to the File Share app on your live site and log in using the email address associated with your Hit Talk account. https://www.youtube.com/watch?v=KmOCyuelUqY This video explains how to manage multiple files and folders within our file-sharing system known as SoundShare. 1. Navigate to the relevant file or folder you want to manage. 2. Click the Show More icon at the top right of your screen. 3. Click the checkbox at the top left to select all files or folders. 4. Select the checkboxes next to the specific files or folders you want to manage. 5. Once selected, choose from one of the following options at the top right: • Download: Download the files to your computer. • Move: Choose the folder you want to move the files to, then click Move Here. • Delete: Delete the selected files. You'll be asked to confirm the action by clicking Delete. By following these steps, you can easily organize, move, or delete multiple files or folders at once, making your file management process much more efficient.

A: Renaming your files or folders in SoundShare is simple and can be done in just a few steps: https://www.youtube.com/watch?v=-F-YQvOx70w This video explains how to rename files and folders with our file-sharing system known as SoundShare. 1. Go to the File Share app on your live site and log in using the email address associated with your Hit Talk account. 2. Locate the file or folder you want to rename. 3. Click the Show More icon next to the file or folder. 4. Click Rename from the dropdown options. 5. Enter the new name for the file or folder. 6. Press Enter on your keyboard to save the changes. With these easy steps, you can update the name of your files or folders to better organize your content and keep everything easily accessible.

A: The dollar sign ($) displayed on certain files and folders indicates that they are premium content. Access to these files is restricted to paying members only. If you see this symbol, you need to have an active subscription to view, download, or interact with these specific files or folders. https://static.wixstatic.com/media/undefined When you see a dollar sign displayed on certain files and folders in SoundShare this denotes premium content. For more information about our subscription details, fees, and to register, you can subscribe to an artist who has premium content. This will help you gain access to the premium content and unlock a variety of other benefits designed to enhance your experience on Hit Talk.