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A: A TextTag on Hit Talk is like a social media handle on X (formerly Twitter) or Instagram, but instead of public posts, it allows for private and direct texting between members of our network—without needing the internet!
Stay connected without the internet! Use TextTags on Hit Talk for private, direct, and secure messaging. 🚀📲 Grab your @TextTag before someone else does!
📲 How It Works
1️⃣ Find Your TextTag – Choose a unique @TextTag that represents you or your business. 2️⃣ Send a Message – Text 1-833-HIT-TALK, include the recipient’s @TextTag at the start of your message, and hit send. 3️⃣ Instant Delivery – Your message goes directly to them, ensuring fast and secure communication.
Here is a video showing an example of how our text messaging system works using TextTags.
🔒 Why Use TextTags?
✅ Private & Secure – Messages go straight to the intended recipient without third-party apps. ✅ Reliable – Works even when you don’t have an internet connection—just text! ✅ Great for Businesses & Service Providers – Companies can link up to 4 team members to their TextTag, ensuring client messages are always received. ✅ Supports Emojis & Links – Keep communication fun, expressive, and functional!
🚀 Get Your TextTag Before Someone Else Does!
Your @TextTag is your identity in the Hit Talk network. Secure yours today and enjoy seamless, off-the-grid communication with your supporters, clients, and fellow artists!
A: Our mass texting service provides a unique and efficient way for you to communicate with your supporters while keeping your personal number private.
Stay connected with your fans while keeping your number private! With our mass texting service, privacy and convenience go hand in hand.
Here’s how it works:
Use Our Number, Not Yours: When you send texts to your supporters, they will see our number as the sender, not your personal phone number. This allows you to engage with your fans and followers without exposing your private contact information.
No App Needed: Our system doesn’t require you to download any additional apps. Everything is streamlined and easy to use, ensuring that you can connect with your supporters with just a few clicks.
Complete Privacy: Your personal phone number will never be revealed to anyone. You have the freedom to communicate directly with your audience while keeping your privacy intact.
This is a great tool for musicians, influencers, and anyone looking to maintain professional communication with their supporters without sacrificing privacy.
A: With Hit Talk’s TEXTWORD feature, you can easily send mass texts to all your followers at once! A TEXTWORD is a unique word or phrase that your audience can text to 1-833-HIT-TALK to subscribe to your text list. Once they’ve joined, you can send them updates, promotions, and announcements instantly.
Keep your fans in the loop with one simple text! Use TEXTWORDS to send mass messages instantly!
How It Works:
Pick a TEXTWORD – Choose a word that represents your brand, campaign, or event (e.g., “NEWALBUM” or “VIPACCESS”).
People Subscribe – When fans text your TEXTWORD to 1-833-HIT-TALK, they are automatically added to your text list.
Send Mass Texts – Once subscribed, you can send messages to everyone on your list anytime!
Perfect For:
🎵 Announcing new music & releases 🎤 Promoting shows, tours, & events 💰 Sending exclusive deals & discounts 🚀 Engaging with fans & supporters
Why Use TEXTWORDS?
✅ Instant Reach – 98% of text messages are opened within minutes! ✅ High Engagement – Directly connect with fans where they’re most active. ✅ Easy Management – Subscribers can opt in and out anytime.
A TEXTWORD is your direct line to your supporters—helping you build stronger connections without the hassle of social media algorithms. Start using it today and stay connected like never before!
A: Yes! If you ever need to block a specific supporter from contacting you, it’s a quick and easy process. Simply send us a message with the supporter’s tag (e.g., @3546) followed by #BLOCK, and we will place them on your Do Not Contact list.
Take control of your inbox! Blocking unwanted contacts on Hit Talk is as easy as sending a message. Watch this quick guide to see how it works! 🚫📲
How to Block a Supporter:
1. Locate the supporter’s tag (e.g., @3546).
2. Send a message that includes their tag along with #BLOCK.
Example: @3546 #BLOCK
3. Once received, we’ll handle the rest and ensure they can no longer contact you.
This feature gives you full control over who can reach you, ensuring a safe and comfortable experience on Hit Talk.
A: Yes! Hit Talk offers both local and toll-free phone numbers to help you build a professional and seamless communication experience with your supporters. Whether you’re an artist, entrepreneur, or service provider, having your own number allows you to connect directly with your audience while maintaining privacy.
Take full control of your business communication! Watch this video to learn how to get your own dedicated number with Hit Talk’s Ozone Player plan and start engaging with fans and clients like a pro! 📞🔥
How to Get Your Own Dedicated Number
To obtain a custom local or toll-free number on our network, sign up for our Ozone Player plan for just $25/month. Once you’re enrolled, we’ll provide you with a dedicated phone number that can be used for:
✅ Business & Networking – Keep your personal and professional communications separate. ✅ Fan Engagement – Easily interact with supporters, send updates, and manage promotions. ✅ Hit Talk Network Features – Take advantage of call forwarding, voicemail-to-email, and mass texting with your new number.
What is a Virtual Phone Number?
A Virtual Phone Number (also called DID – Direct Inward Dialing) is a phone number not tied to a physical phone line. Instead, it redirects incoming calls to any chosen destination, such as:
✔️ A mobile phone 📱 ✔️ A landline 📞 ✔️ A VoIP (Voice over Internet Protocol) service 🌍
Benefits of Using a Virtual Phone Number on Hit Talk
📲 Stay Accessible Anywhere – Route calls to your mobile, office, or another device. 📞 Professional Presence – Use a business number without revealing your personal phone. 🌎 Expand Your Reach – Set up a local or toll-free number to establish a presence in multiple regions. 🔄 Flexible Call Management – Enjoy call forwarding, voicemail, and call screening features.
A: Yes! If you have a management team handling your social networking, Hit Talk allows you to add up to four team members to your account. This ensures a streamlined workflow, helping you stay connected with fans, clients, and business partners without managing everything alone.
You can add up to 4 members to help with phone calls, text messages, and bookings associated with your listing.
What Can My Team Members Do?
🔹 Field Calls & Texts – Team members can respond to supporters, clients, and collaborators. 🔹 Manage Bookings – Assign team members to handle appointments and scheduling. 🔹 Customize Their Schedules – Each team member can have a separate schedule for handling calls and messages, ensuring smooth operations. 🔹 Receive Notifications – All team members will get alerts for incoming calls, texts, and bookings to prevent missed opportunities.
Edit each of your member's schedules, roles in your business, contact information, and ring position.
Role & Access Customization
You can edit each team member’s:
✅ Work Schedule – Assign specific days and hours for handling inquiries. ✅ Roles & Responsibilities – Define their function in your business or artist brand. ✅ Contact Information – Manage how they connect with your network. ✅ Ring Position – Set up priority routing to control who answers calls first.
🎯 Why Add a Team?
Having multiple team members improves response time, enhances professionalism, and ensures no opportunities are missed—whether it’s for fan engagement, client services, or business collaborations.
📢 Ready to build your team? Add your management members today and take your Hit Talk communications to the next level! 🚀
A: We make it quick and easy to get the support you need! Whether you have a question, need technical assistance, or require help with your services, you can reach us in three simple ways:
1️⃣ Text "SUPPORT" to Our Number
📱 Just send a text with the word "SUPPORT" to our official support number. 🔹 You’ll receive an automated menu where you can select the specific service you need help with. 🔹 Our team will respond promptly to assist you with your inquiry.
2️⃣ Email Us at support@hitta.lk
📩 Prefer email? You can send your request to support@hitta.lk anytime. 🔹 Be sure to include detailed information about your issue so we can assist you as efficiently as possible.
Instant support at your fingertips! Text 'SUPPORT' or email us for fast and easy assistance.
3️⃣ Use Our Contact Page
🌐 Visit our Contact Page to submit your inquiry directly. 🔹 This is a great option if you need to attach any files or screenshots related to your request.
Why Contact Hit Talk Support?
✅ Fast & Reliable Assistance – Get expert help from our dedicated team. ✅ Multiple Ways to Reach Us – Whether by text, email, or online, help is always available. ✅ Comprehensive Support – We assist with account issues, bookings, payments, technical troubleshooting, and more.
💬 Need Help? Just text "SUPPORT" now and we’ll take care of the rest! 🚀
A: Yes! You have the flexibility to receive your text messages via email instead of your phone. If you'd prefer to manage your messages from your inbox, just follow these simple steps:
How to Switch to Email Delivery
📱 Text "SUPPORT" to our official number. 🔹 Select "TEXTING" from the menu. 🔹 An agent will reach out to assist you. Let them know you’d like to have texts sent to your email instead of your phone.
📩 Email Us at support@hitta.lk
🔹 Prefer email? Just send a request to support@hitta.lk, and we’ll update your settings accordingly.
Stay connected your way! Get your text messages delivered straight to your email for easy access anytime, anywhere.
🌐 Use Our Contact Page 🔹 Visit our Contact Page and submit a request to switch your text delivery preference.
Why Choose Email Delivery?
✅ Stay Organized – Keep your messages stored and searchable in your inbox. ✅ Multi-Device Access – Read and respond from any device with email access. ✅ Reduce Phone Distractions – Manage messages without constant phone notifications.
💡 Want to make the switch? Just text "SUPPORT" now and we’ll handle the rest! 🚀
A: Hit Talk offers three flexible plans designed to support artists, businesses, and brands at different stages of growth. Whether you're just starting out or already have a strong following, we have a plan that fits your needs!
Choose the right Hit Talk plan and take your brand to new heights! 🚀 Whether you're just starting or ready to scale, we’ve got you covered.
1️⃣ Cadet Plan – $1/Month 🌎
Best for: Artists and businesses looking to promote and market to loyal customers worldwide.
✅ Connect up to 5 staff members' phones to our toll-free number ✅ TextWord – Custom keywords for SMS campaigns ✅ TextTags – Unique text codes for customer engagement ✅ SMS Marketing – Targeted text message marketing ✅ CRM Integration – Manage customer relationships efficiently ✅ Invoicing – Simplify billing and payments ✅ Live Analytics – Get real-time insights into customer engagement ✅ AI & Automation – Streamline tasks with AI assistance
🔹 Perfect for independent artists looking to engage with fans and promote their brand affordably!
2️⃣ Astronaut Plan – $10/Month 🚀
Best for: Artists and businesses ready to expand with staff additions, AI agents, social media integration, and more!
✨ Everything in the Cadet Plan PLUS: ✅ Up to 10 Staff Members can be added to your line ✅ Port Your Phone Number (SMS) – Keep your existing SMS number ✅ Personal Agent – Human monitoring of AI & automation ✅ Advanced AI Integration – AI-driven social media management ✅ Call Recordings – Record all incoming and outgoing calls ✅ Segments – Target SMS marketing to specific customer groups ✅ Tickets – Unique passes for admission into your events
🔹 Ideal for artists who are scaling their brand and need extra tools for automation, engagement, and marketing!
3️⃣ Ozone Player Plan – $25/Month 🛰️
Best for: Independent businesses with an established following and strong brand presence.
✨ Everything in the Astronaut Plan PLUS: ✅ Your Own Toll-Free or Local Phone Number ✅ Voicemail & Transcripts – Receive and read voicemails ✅ Vanity Phone Number – Customize your own memorable number ✅ Call Routing – Direct calls to different departments with press numbers ✅ Private Network – Secure and exclusive personal network ✅ Video Meetings – Host virtual meetings like Zoom ✅ Access on Desktop, Mobile & Web Apps ✅ Priority Customer Support – 24/7 Assistance
🔹 Perfect for businesses that need a professional phone system, advanced AI features, and top-tier customer support!
Which Plan is Right for You?
💰 Cadet – Affordable entry-level plan for engagement & marketing. 🚀 Astronaut – A step up for growing brands with advanced marketing & AI. 🛰 Ozone Player – A full-scale solution for established businesses.
📢 Book a demo today to see how our plans can help grow your business!
A: A TEXTWORD is a powerful marketing tool on Hit Talk that allows you to grow and engage your audience through text messaging. By simply texting your unique word or phrase to 1-833-HIT-TALK, supporters can join your text list and receive important updates, promotions, and exclusive content directly from you.
Grow your fanbase, engage your audience, and boost your brand with TEXTWORDS! 📲💬 Ready to start? Text your custom word to 1-833-HIT-TALK today!
How It Works
📲 Step 1: Choose a TEXTWORD that represents your brand, business, or campaign. 📩 Step 2: Share your TEXTWORD with your audience (social media, website, business cards, etc.). 📞 Step 3: When someone texts your word to 1-833-HIT-TALK, they are subscribed to your text list. 📢 Step 4: Send mass text messages anytime to keep your fans, customers, or clients informed!
This is an example of a TEXTWORD that can be found on a listing's edit page.
Why Use a TEXTWORD?
✅ Direct & Instant – Texts have a 98% open rate, compared to emails at just 20%. ✅ Highly Engaging – Reach your audience where they’re most active—their phones! ✅ Subscriber Insights – Get detailed data on your subscribers for better marketing strategies (available upon request). ✅ Easy Opt-Out – Subscribers can unsubscribe anytime, giving them full control over their preferences.
Perfect For:
🎵 Announcing new music releases – Keep your fans updated on new drops! 🎤 Promoting upcoming shows & events – Sell more tickets & boost attendance. 🕒 Updating clients on business hours – Keep customers informed. 💰 Sending exclusive coupons & specials – Reward loyal customers with deals. 🚀 Engaging with fans, clients & supporters – Build a direct connection with your audience.
Start Using TEXTWORDS Today!
Hit Talk makes it easy and effective to keep your audience engaged. Set up your TEXTWORD today and start building your text community! 🚀🔥